Welcome to Basin Service
If you’re preparing for your first visit to Basin Service, you’re in good hands. Our team specializes in a wide range of HVAC services, including repair, maintenance, and installation. Here’s what you can expect during your initial visit:
1. Scheduling Your Appointment
To book your first appointment, simply give us a call or use our online scheduling system. We serve customers in Moses Lake, Ephrata, and Othello, WA.
2. Preparing for Our Visit
Before we arrive:
- Clear the area around your HVAC unit
- Make a list of any issues you’ve noticed
- Gather any relevant documentation (e.g., warranty information)
3. Our Technician’s Arrival
Our certified technician will:
- Introduce themselves and explain the inspection process
- Conduct a thorough examination of your HVAC system
- Answer any questions you may have
4. Services We Offer
Depending on your needs, we can provide:
- HVAC Repair
- Commercial HVAC services
- Air conditioning repair
- Air conditioner service
- Central AC replacement
5. Post-Inspection Discussion
After the inspection, our technician will:
- Explain their findings
- Recommend necessary repairs or maintenance
- Provide a detailed quote for any required work
6. Follow-Up
We’ll schedule any necessary follow-up appointments and provide you with tips for maintaining your HVAC system between visits.
At Basin Service, we’re committed to keeping your home or business comfortable year-round. We look forward to serving you and addressing all your HVAC needs in Moses Lake, Ephrata, and Othello, WA.