Welcome to Basin Service

If you’re preparing for your first visit to Basin Service, you’re in good hands. Our team specializes in a wide range of HVAC services, including repair, maintenance, and installation. Here’s what you can expect during your initial visit:

1. Scheduling Your Appointment

To book your first appointment, simply give us a call or use our online scheduling system. We serve customers in Moses Lake, Ephrata, and Othello, WA.

2. Preparing for Our Visit

Before we arrive:

  • Clear the area around your HVAC unit
  • Make a list of any issues you’ve noticed
  • Gather any relevant documentation (e.g., warranty information)

3. Our Technician’s Arrival

Our certified technician will:

  • Introduce themselves and explain the inspection process
  • Conduct a thorough examination of your HVAC system
  • Answer any questions you may have

4. Services We Offer

Depending on your needs, we can provide:

  • HVAC Repair
  • Commercial HVAC services
  • Air conditioning repair
  • Air conditioner service
  • Central AC replacement

5. Post-Inspection Discussion

After the inspection, our technician will:

  • Explain their findings
  • Recommend necessary repairs or maintenance
  • Provide a detailed quote for any required work

6. Follow-Up

We’ll schedule any necessary follow-up appointments and provide you with tips for maintaining your HVAC system between visits.

At Basin Service, we’re committed to keeping your home or business comfortable year-round. We look forward to serving you and addressing all your HVAC needs in Moses Lake, Ephrata, and Othello, WA.