Welcome to Thompson Plumbing, Heating & AC
As a new customer seeking heating and cooling services in southeastern Michigan, we want to make your first experience with us as smooth as possible. Here’s everything you need to know about working with our team.
Service Areas
We proudly serve multiple communities including:
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• Petersburg, MI
• Dundee, MI
• Ida, MI
• Britton, MI
• Ottawa Lake, MI
• Lambertville, MI
Our Core Services
Heating Services:
• Complete furnace diagnostics
• Emergency repair services
• Regular maintenance
• System replacements
• Energy efficiency evaluations
What to Expect During Your First Visit
1. Schedule your appointment through our office
2. Receive a confirmation and time window
3. Our technician will arrive in a marked vehicle
4. They’ll perform a thorough evaluation
5. You’ll receive a detailed explanation of findings
6. Written estimate provided before any work begins
Preparing for Your Service
• Clear access to your HVAC equipment
• Make note of any specific concerns
• Have your maintenance history ready if available
• Ensure someone over 18 is present
Emergency Services
We understand heating emergencies don’t wait for business hours. Our emergency response team is available when you need urgent furnace repair or heating system assistance.
Payment Options
We accept multiple payment methods and can discuss financing options for larger projects like furnace replacement.
Contact us today to schedule your first service appointment and experience the professional care that’s made us a trusted name in southeastern Michigan’s heating and cooling industry.