A heat pump delivers air around 90 to 100 degrees, cooler than your skin, so it can feel cool at the vent even while it warms the house. During a defrost cycle the system briefly runs in cooling mode and the air will feel cold for a few minutes.
If the house temperature is dropping, the outdoor unit is a block of ice, the thermostat shows 'aux' or 'emergency heat' constantly, or the outdoor unit is not running at all, something has failed: reversing valve, defrost board, outdoor fan, sensor or refrigerant charge.
A heat pump running on backup heat strips can double or triple your electric bill. If January's bill shocked you, the heat pump likely was not doing its job.
Heat pump repair is a specialty. Our technicians test the reversing valve, defrost control and charge in the correct mode, and we fix the cause rather than switching you to emergency heat and leaving.
Same-day AC and heating repair anywhere in South Carolina. Flat-rate pricing, 24/7 emergency dispatch.
Request serviceSame-day service, flat-rate pricing, and technicians who show up when they say they will.
Call (855) 459-5498